Shipping policy
Order processing
In-stock pottery orders are packed and handed off to the shipping carrier within 3 business days after the order is placed.
Shipping options and costs
Available shipping options and shipping charges are shown at checkout for your delivery address.
Delivery timing
The 3-business-day processing window is separate from the time the carrier takes to deliver your package.
Shipping questions or damaged items
For questions about your shipment, contact Eric Debrah Pottery at eric.debrah@gmail.com or 910-977-4744. Please inspect your pottery when it arrives and contact us immediately if an item is damaged or if you received the wrong item.
For return and refund information, please review our return and refund policy.